Georg Fischer Signet LLC warrants its products to be free from defects in material and workmanship under normal use for a period of two years from date of purchase by the initial owner, or three years from date of manufacture, whichever comes first. Moving parts, such as meter movements, are only warranted for twelve months from date of purchase.

Products returned must be shipped prepaid and insured. Proof of date of purchase will be required before warranty repairs can begin. Warranty claims are processed on the condition that prompt and detailed notification of a defect is given to Georg Fischer Signet within the warranty period. All warranty and non-warranty repairs being returned to the factory must include a fully completed Service Form available from www.gfsignet.com, found under the “Support” heading. Product returned without a Service Form may not be warranty replaced or repaired.

Georg Fischer Signet LLC will not cover under warranty any of the following items: defects caused by abuse or electrical damage, products damaged during shipment to the factory or if the product is improperly packed, repair attempts by anyone other than authorized service personnel, and costs associated with product return such as plant downtime, re-installation, labor and out-of-pocket expenses. Signet pH and ORP electrodes are warranted out of box but not warranted against any damage, post calibration, due to process or application failures (e.g. high temperature, chemical poisoning, dry-out) or mishandling (e.g. broken glass, freezing temperatures).